Privacy policy

This policy explains how Eco Green Builders (“we”, “us”) collects and uses personal information through ecogreenbuilders.co.in. Our office is at Sy. No. 466, Kompally Annexe, Gundlapochampally, Hyderabad, Telangana 500100.

What we collect

• Details you give us when you fill in a form, call, email or message us: your name, mobile number, email address, the home you are interested in and anything you write in your message.
• How you reached us: the page you submitted the form on and, if you arrived from an advertisement, campaign details such as UTM parameters and ad click identifiers.
• Usage information: if analytics or advertising tags are switched on, Google Analytics, Google Ads and Meta may collect device, browser and page-visit information through cookies.
• Ad measurement: when you send an enquiry and advertising tags are switched on, a hashed (one-way encoded) copy of your mobile number and email is shared with Google and Meta so they can match your enquiry to the advertisement you saw. We never send these details to them in readable form.

How we use it

• To respond to your enquiry, arrange site visits and send you information about the home you asked about.
• To keep a record of our conversations in our customer relationship management (CRM) system.
• To understand which advertisements and pages bring enquiries, so we can improve them.

We do not sell your personal information.

Who we share it with

• Our CRM provider (Wylto), which stores and routes enquiries to our sales team.
• Our website and email hosting provider.
• Google and Meta, only for the measurement and advertising purposes described above, and only when those tags are switched on.
• Authorities, where the law requires it.

Consent and your choices

We contact you only after you agree to it on our forms. You can withdraw that consent at any time by writing to us; we will stop contacting you for marketing. You can also ask us to see, correct or delete the personal information we hold about you, in line with the Digital Personal Data Protection Act, 2023. You can block or delete cookies in your browser settings.

How long we keep it

We keep enquiry details for as long as we need them to respond to you and for our legitimate business records, and then delete them.

Security

The site uses HTTPS and our providers use industry-standard security. No system is completely secure, so please do not send sensitive documents through website forms.

Contact and grievances

For any question or request about your personal information, email sales@ecogreenbuilders.co.in or sales@casatraimbak.com, or call +91 90300 23002.

Changes

We may update this policy. The date at the top shows when it last changed.